Shipping Policy

Shipping Information

Please allow 1 to 2 working days for us to process and ship your order. After items have been shipped, there will be a transit time before the package reaches your destination.

Shipping to Singapore Addresses

There is a $6 delivery charge via courier for purchases under $120. Free shipping for purchases of $120 and above.

Shipping to International Addresses

All delivery to international addresses are shipped via registered airmail. Please note that we will not be responsible for any custom charges levied by the recipient's country of residence.

Please send your orders to hello@maikosg.com with your name and address, and we will be in touch with you. Cost of shipping will depend on total order.

Orders are packed and shipped from our warehouse location in Singapore within 1 to 2 working days. Please expect at least 1 week for orders to international addresses.

For delivery to international addresses, customers are responsible for customs tax and duties incurred. Failure to pay for taxes and duties will result in abandonment of shipment. We are unable to accept returns or exchanges in such cases.

Unfortunately, we are not able to change or redirect orders once items have been dispatched.

Return Policy

Processed orders cannot be returned or refunded unless with reasons as stated below.

Incorrect/Defective Merchandise

In the event customers receive incorrect or defective merchandise, please contact us at hello@maikosg.com  and we will assist you with the return/exchange of the item.

Loss and damage

Merchandise are packed with care before they are delivered by a third party carrier. We are unable to guarantee for any loss and damage of merchandise during shipment.

Duties and taxes

Customers with shipments to overseas addresses will be responsible for any duties and taxes levied upon entry to the destination country. Failure to pay for the duties and taxes will result in abandonment of the shipment. We are unable to accept returns or exchanges in such cases.